Account & Security
Maintain secure and convenient access to your Expert Advisors (EAs), manage your licenses, and ensure your account details remain accurate, protected, and always within reach. Our robust security measures, including strict password protocols and controlled access to account information, help safeguard your data and maintain the integrity of your trading environment.
Instant File Access
Once your purchase is completed, you receive immediate access to all necessary files. Download links are conveniently included in your order confirmation email and within your personal dashboard. For added flexibility, you may also download your files at any time through the website’s account page. Simply enter the same email address used for your purchase, and you will receive a one-time password (OTP) in your inbox. Use this OTP to log in and access your files. Please note that, for security and licensing purposes, each license holder may download the files a total of 10 times.
Activating Your Expert Advisor (EA)
To activate your EA, please use the exact email address associated with your purchase. During setup, you will be prompted to enter this email, allowing our system to properly authenticate your license. For a step-by-step walkthrough on the installation and activation process, please refer to our detailed installation guide. This resource provides comprehensive instructions and best practices to help you get started swiftly and efficiently.
Important: Please do not rename the EA file. Altering the file name will automatically deactivate your license, preventing the EA from functioning as intended. This measure ensures that only original, verified files are used, maintaining the security and authenticity of your trading setup.
Managing Your Account & Switching EAs
To update your account details or switch between different EAs, simply log in to myfxpanel.com using the same email address linked to your purchase. After completing your purchase, a separate password is automatically sent to your inbox. This password is designated exclusively for logging in to myfxpanel.com, where you can update account numbers and manage EA configurations, particularly for subscription users. As a security measure, this password can only be changed by contacting our support team directly. This precaution ensures that no unauthorized individuals can alter your login credentials or compromise your account.
License & Account Limits
Each license type provides specific usage allowances. For instance, a Lifetime License permits the activation of your EA on two devices, while Subscription users may enjoy simultaneous access on up to five devices. Although you may re-download the EA files as often as needed (within the 10 total downloads limit), only the authorized number of account activations will remain active. Should you wish to update or switch the account numbers associated with your EA, these changes can be made instantly at myfxpanel.com—with immediate effect, ensuring uninterrupted trading operations.
Customer Support Availability (GMT+1)
Our dedicated support team is available Monday through Saturday, from 9:00 AM to 6:00 PM (GMT+1) to assist with any inquiries or technical issues. We encourage you to reach out via live chat on our website or by sending an email to support@fxbotexperts.com whenever you need guidance or clarification. Our team is committed to maintaining a secure and reliable environment, and we’re here to help resolve any challenges you may encounter.
Terms & Conditions
For comprehensive details on product usage guidelines, our refund policies, and licensing rules, please review our Terms & Conditions. Understanding these policies helps ensure a transparent, compliant, and secure experience as you work with your EAs.
Privacy Policy
Your privacy is of the utmost importance to us. We employ industry-standard encryption and data protection measures to keep your information confidential. To learn more about how we handle your personal data, safeguard your details, and utilize cookies responsibly, please read our Privacy Policy. We continuously review and enhance our privacy measures to maintain a trustworthy and secure service.
Frequently Asked Questions (FAQs)
Lifetime Licenses allow activation on two devices, while Subscription users can activate up to five devices. You can change which accounts are active at any time by visiting myfxpanel.com.
Please check your spam or junk folder first. If the email is not there, reach out to us via live chat or send an email to support@fxbotexperts.com for further assistance. We will ensure you regain secure access promptly.
Log in to myfxpanel.com using your purchase email and the password provided. From there, you can easily update or switch your account numbers instantly, maintaining strict control over your authorized devices and accounts.
Yes. You can re-download the EA files anytime from your dashboard, up to the total allowed limit of 10 downloads, ensuring continuous access and peace of mind. This controlled limitation helps maintain the legitimacy and security of your account.
Use strong, unique passwords, keep your login credentials confidential, and only download files from your official dashboard. These measures, along with our backend encryption and controlled access protocols, help protect your account and preserve the integrity of your trading environment.
If the FAQs and guides do not address your concerns, please contact our support team via live chat or email. We will work with you directly to find a suitable solution, ensuring that your account remains secure and your trading experience is uninterrupted.
Security Tips
To ensure the highest level of security, all passwords are automatically generated by our system and cannot be customized. We strongly recommend keeping your login details confidential and never sharing them with anyone. Always download your files from your verified dashboard to avoid unauthorized access. With our secure licensing verification system and robust data protection measures, we provide a trustworthy and stable trading environment. If you encounter any security concerns or need assistance, our support team is available to help you promptly.
Need More Help?
If you require further assistance or more personalized guidance, please visit our main Support Page. Here, you can connect with our team via live chat or email, and access additional resources to help you achieve optimal results with your EAs while maintaining strict security and peace of mind.
Precision, expertise, and security in every algorithm.
CEO of FxBotExperts.com
